Terms & Conditions

General Information
Important Information and Disclaimers Please Read

Important Notice:

The offers and prices within this website are proprietary promotional offers and do not necessarily reflect nor imply endorsement or participation of the original manufacturer. Trademarks, service marks, advertising wording, designs and corporate logos on products displayed on this website are intended to show examples of what can be accomplished and are not to be construed as endorsements, or approvals. All copyrighted information and registered designs are the property of their respective owners.

Lake Air Promotional Products has tried to be as accurate as possible when presenting information, however, errors can occur. K&B is not responsible for incidental, special or consequential damage resulting from errors in information on this website, regardless of the origin of those errors. Colors of items and imprints shown on this website are as close to the actual colors as the printing process will allow. If color is critical to you or your customer, secure a sample for approval before order is entered. Set-up, art, shipping & handling, extra imprint colors and other services will affect total costs. Check with your K&B Dealer to verify pricing.

Lake Air Promotional Products is the sales agent/distributor of the merchandise offered for sale on this website. Lake Air Promotional Products is not the manufacturer. All merchandise shown will be substantially as displayed and described. All merchandise is manufactured in compliance with applicable standards and regulations to the best of our knowledge and intent. The appropriateness of an item for a specific purpose or end user is to be determined by and is the responsibility of the purchaser. Many promotional items contain small parts and are not intended for or appropriate for small children. Knives, cutters and other tools can cause injury if not used correctly or if allowed to be used by children. Insulated beverage containers may keep liquids very hot; caution is necessary when handling or consuming hot beverages. Lake Air Promotional Products is not responsible for any incidental, special or consequential damage resulting from inappropriate use of merchandise. Merchandise failing to arrive by a specific event date, providing the event date was a condition of the original order, may be refused by the customer and returned to Lake Air Promotional Products. Lake Air Promotional Products is not responsible for any incidental, special or consequential damages resulting from missed event dates. Production times indicated are approximate and do not include delivery time.

Lake Air Promotional Products customers are advised to be familiar with this information and to ask questions if there is any confusion.

  1. Artwork: Good art files are necessary to reproduce your logos and imprints. Outline (vector) art files are preferred but high quality .pdf files are usually acceptable. Reflective (hard copy) art will be converted to digital files and may result in extra charges. Art files may be sent by email to: artdept@kaeser-blair.com. Ask for our instruction sheet to ensure an accurate and successful upload. If art is to be created by the K&B Art Department, normal charges are $10 to $30 per one color art or $20 to $40 per two color art net. Complex art will be quoted.
  2. Tooling (cuts, screens, dies) and Set-up Charges: Depending upon the production method, item selected and the price structure, set-up and/or tooling charges may apply. Consult the specific Best Buys advertised item for these charges. Reorders placed beyond 24 months from the most recent identical order may require new charges for tooling and/or set-up. Reorder set-up may apply to all reorders.
  3. Product Colors: Color samples shown are to be used as a guide only. Due to variances in browsers and computer displays, slight differences in the product color may occur. If a product is to be used for a particular "color" coordinated promotion and product color is a significant part of the promotion, we ask that you order a random sample or a product proof prior to production.
  4. Imprint Colors: Standard imprint colors vary from item to item and manufacturer to manufacturer. If a specific PMS color match is required, contact a K&B Dealer Service Representative for pricing for the specific product as each manufacturer will have their own pricing policy.
  5. Future Deliveries: Generally, manufacturers and K&B can accommodate orders calling for delivery at some future date. However, at these deeply discounted prices all orders must be completed no later than December 31, 2015 for immediate shipment. Shipments cannot be scheduled after December 31, 2015 at these prices unless approved by the factory.
  6. Multi-colors or Multi-location printing: Unless specifically quoted on the product page, all pricing includes single color only printing in a single location. For items not listing multi-color or multi-location printing as an option, contact a K&B Dealer Service Representative for pricing or availability.
  7. Pricing Expiration: All prices on this website expire at midnight December 31, 2015. Orders signed and dated prior to 12/31 and received by K&B by January 10, 2016 will be accepted.
  8. Production Time: All production times listed are "approximate" and cannot be guaranteed due to variations depending on seasonal changes. Time quoted are actual "working days" (Monday through Friday, excluding holidays). Please allow additional time for orders to reach K&B, plus 1-2 days for K&B processing, time for orders to reach the factory and 3-5 for delivery by FedEX ground. For "Special Event Dated" orders, refer to item # 11.
  9. Proofs: Paper Proofs of the proposed imprint copy can be provided upon request. Many proof charges are listed with items on this website. A factory may have a proof charge even if it is not listed in this catalog, check with your K&B Dealer Service Rep. Product proofs (pre-production samples) may also be available on certain items, consult your K&B Dealer Service Rep. for costs.
  10. Samples: Random imprinted samples are available on any product shown in the Best Buys Catalog at 50% of the smallest quantity list price shown. Sample purchases must be prepaid, Major Credit Cards accepted. All samples shipped prepaid by FedEX ground. If expedited service is needed, appropriate charges will apply.
  11. Special "Event" Dated Orders: Do not "assume" that a specific date can be met if the item ordered is for a special event and would be worthless if delivered after the date. Each case must be specially authorized by a K&B Dealer Service Representative. Once authorization has been pre-approved, be certain to expedite your order by online order, email or overnight delivery to K&B and put the required "in hands delivery by or notify date" in the appropriate box on the K&B order form. Also be sure to list the name of the K&B Dealer Service Representative that received the pre-approval from the factory.
  12. Substitutions: At times, K&B and our manufacturers find it necessary to make substitutions. We reserve the right to provide like product of equal or greater value without notice. Note: It is especially prevalent on caps – we do not advertise or guarantee a specific brand. This may vary from order to order depending upon availability. On wearables it is not uncommon to find variations between "dyed lots" and colors may also vary from order to order.
  13. Under-runs or Over-runs: Due to the very nature of automated high-speed production equipment and methods, it is not possible to guarantee exact quantities. It is industry standard practice to allow for an under or over run of 5% on certain items. Some items even run much more in higher quantities. Invoices will reflect the actual quantity shipped.

Prices and shipping subject to change due to world market prices of raw material and energy. Current prices are listed on this website. Price changes that go into effect after a factory ready order is received by Lake Air Promotional Products will not apply to your order. Orders (except calendars) requiring future shipping dates that are 60 days or longer are subject to price adjustments unless paid in full at the time order is placed. Shipping weights and carton dimensions are approximate. For large quantities, heavy items or bulky items, we suggest obtaining a shipping quote from the factory.

WARNING: This website is Lake Air Promotional Products proprietary intellectual property and is protected under United States Copyright Laws. No part of this website including all text and graphical information and design, may be reproduced or transmitted in any form, by any means (electronic, photocopying, recording, or otherwise) without the prior written permission of a corporate officer of Lake Air Promotional Products © 2016 Lake Air Promotional Products

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Terms and Conditions

Contact Details

Telephone: 716-863-1236
Email: sales@lakeairpromo.com
97 Harbor Park Wilson, NY 14172
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